Help center

Frequently asked questions

Here are some answers to popular questions about our brand and products.

Looking to get in touch or have other questions not listed? Contact us here

Product & Fit

  • Yes. Aurushi joggers are purpose-built adaptive performance pants designed to comfortably accommodate prosthetics, orthotics, braces, and other mobility devices, while maintaining a clean, everyday silhouette.

  • Aurushi joggers are built to withstand the real-world wear that prosthetics and mobility devices create — throughout the entire garment, not just in select panels.

    The fabric has been independently tested for abrasion resistance using the Martindale method, a standard industry test for fabric durability. In testing, the fabric withstood 50,000 abrasion cycles without failure.

    For context, many standard apparel fabrics are designed to withstand 20,000–25,000 cycles, which is sufficient for everyday wear but often breaks down quickly when exposed to repeated friction from prosthetic sockets and carbon-fiber components. Aurushi’s fabric is engineered to perform at roughly twice that threshold, helping it resist thinning, tearing, and premature wear where conventional pants often fail.

    As an added benefit, the fabric also maintains its performance after repeated washing, helping the joggers retain their durability and structure over time.

Orders, Shipping & Returns

  • Aurushi joggers are currently available for pre-order and are expected to ship in early April. You’ll receive updates and tracking information as your order moves toward fulfillment.

  • Yes. We offer free standard shipping on U.S. orders over $90. Orders under $90 ship at standard rates calculated at checkout.

  • Yes. International shipping is available and calculated at checkout. Shipping costs, duties, and taxes are the responsibility of the customer.

  • Yes. For bulk or group orders, please reach out to us at hello@aurushi.com so we can assist with pricing, logistics, and fulfillment.

  • We want you to feel confident in your purchase. If something isn’t quite right, we’re here to help. Returns are accepted within 30 days of delivery. There is a $10 restocking fee. Returned items must be unworn, unwashed, and in original condition with tags attached.

  • Yes. Exchanges are free once your return is received and processed.

Payment & Support

  • Many customers are able to use HSA or FSA funds through reimbursement. While HSA/FSA cards are not accepted at checkout at this time, we provide itemized receipts to support reimbursement. Eligibility and documentation requirements vary by plan.

  • If you have questions about fit, durability, pre-orders, or HSA/FSA reimbursement, contact us at hello@aurushi.com — we’re happy to help.